I have a web based multiplayer game. It happens from time to time that someone is kicked out because server did not get expected message from client. It seems from my logs that client did not disconnect, just did not send message or server did not receive it. My question here is "Does this things happen normally from time to time?" Should i use some kind of callback mechanism to ensure message is delivered and if not send it again or is there some issue that i am not aware?
socket.io already provides ACKs and message ID tracking, on top of TCP.
Also, socket.io uses pings to check the connection. So, if you say that the client is not disconnected, and the server tells that the client is not disconnected, then the connection is still there.
The problem must be situated elsewhere.
Are you sure there is not a bug in either part of the implementation? Showing some code snippets could help, as well as the environment you are using.